PROCESSING & SHIPPING TIMES:
Our warehouse processes and ships out all orders Monday-Saturday (excluding major holidays). After placing your order, your package should be shipped out within 1~3 business days, and you will receive an email with the tracking number soon after. Most orders placed before 11AM EST may be shipped out the same day.
Due to the presence of our warehouses in various locations throughout the country, delivery timeframes, therefore, fall within 2~6 days for all US orders and 5-15 days on international orders (excluding personalized jewelry).
All Personalized jewelry takes between 9-12 days to create and ship. Once shipped, you will receive a shipping confirmation email with a tracking number. The total timeframe is between 12-24 business days for US orders and 14-28 business days for international orders.
If your order has been processing for more than 5 business days, please contact us at [email protected] and we'll help you out immediately.